Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

We handle a Flat Fee for all orders that weighing up to 2 kilo |  4.4lb.

  • Flat Fee Europe: 23.00 EUR
  • Flat Fee Rest of the World: 29.00 USD

FREE SHIPPING on all orders above 2 kilo |  4.4lb

Which payment methods are accepted in the Online Shop?

You can make your purchase safe and secure. We accept:

  • Major credit cards
  • Direct Bank Transfer
  • PayPal
  • Mister Cash
  • BanContact
How long will delivery take?

After you completed your order, your parcel will be shipped within 24 hours. You will receive a confirmation email with tracking ID to follow the transit of your parcel.

Parcels shipped in Europe take 2 to 6 business days.

Parcels outside Europe take 4 to 10 business days.

How secure is shopping in the Online Shop? Is my data protected?

Yes, our website is SSL Secure. We do not share any personal records with third parties.

Do I receive an invoice for my order?

Yes, once you finalize the order, will receive an invoice in your inbox. (Did not receive an invoice? Please check your spam folder)

Your invoice is added to your parcel as well.